Roofing Answering Service
Storm hits, the phone explodes, and every roofing call gets answered.
Heron is a 24/7 answering service for roofers. It's an AI customer service representative (CSR) that answers leak calls, storm-damage enquiries and estimate requests while your crews are on a roof, captures the lead and sends you a summary the same minute.
Built for your business • Ready within 48 hours • Start with 10 calls free
Typical roofing calls Heron handles
- Active roof leaks during and after storms
- Hail and wind damage enquiries
- Inspection and free estimate requests
- Insurance claim questions and next steps
- Repair vs replacement questions
- Follow-up calls on quotes already sent
A missed roofing call shouldn't become someone else's job.
Without Heron
- A storm rolls through your service area
- Every homeowner with a leak calls at once
- Your crews are on roofs, nobody answers
- Callers leave voicemails, or hang up
- The competitor who answered signs the job
With Heron
- A storm rolls through your service area
- Heron answers every call at once, day or night
- It asks about leak location, damage and insurance
- It captures name, number, address and urgency
- You work a ranked callback list instead of a voicemail box
Roofing answering service questions
- Can it handle a storm surge of calls?
- Yes. Heron answers unlimited simultaneous calls, so a hailstorm that would normally overwhelm one office line turns into a clean list of qualified leads.
- Will it answer insurance claim questions?
- It shares whatever you tell it about your process, like inspections, documentation and working with adjusters, then hands anything beyond that to you with the caller's details, rather than guessing.
- Can it book roof inspections?
- It captures the address, damage description and preferred times so you can confirm the inspection. Calendar integration can be added later.
- Is there a live roofing demo I can call?
- The auto service and junk removal demo lines are live today and behave identically. Request your free roofing AI CSR below and we'll have one configured for your business within 48 hours.
We'll build your roofing AI CSR free.
We configure it around your services, service area, hours and pricing rules, give you a dedicated number, and let you test it on 10 real calls.
Like it? Activate the $150/month plan. Your first month is free when you activate with a card; billing starts the following month unless you cancel.
Prefer to see the whole picture first? See how Heron works or review pricing.
Questions before you test it
- Does Heron replace my existing phone number?
- No. You keep your number and simply forward missed or after-hours calls to your Heron AI CSR.
- Does it know about my business?
- We configure it around your services, hours, FAQs and the way you want callers handled before it takes a single call.
- What happens when it doesn't know something?
- It takes the caller's information and arranges a human follow-up rather than inventing an answer.
- How quickly can I get one?
- Within 48 hours of your request we have your evaluation AI CSR ready.
- What's included in the free evaluation?
- A dedicated AI CSR and phone number, plus up to 10 real calls at no cost.
- What happens after 10 calls?
- You can activate the $150/month plan. Your first month is free when you activate with a card; billing starts the following month unless you cancel.
- Can Heron handle multiple locations?
- Yes. Our Revenue Recovery plan supports multiple locations and phone numbers, a custom knowledge base, CRM and booking integrations, advanced analytics, and outbound campaigns like instant speed-to-lead callbacks.
- Can it connect to my calendar or CRM?
- Integrations can be added as the relationship grows. They are not required for the evaluation.