Your digital CSR · Built in 48 hours
Never miss another customer call.
You're under a sink, on a roof, or finally home, and the phone rings. You shouldn't lose a big job just because your hands are full. Heron answers 24/7, captures the lead, and sends you the details.
Custom built for your business • Ready within 48 hours • Free for your first month
Incoming customer call
Heron is answering
- Incoming call(555) 014-8821
- Heron answeredSecond ring
- “Water heater leaking”Need is understood
- Lead capturedName, number, urgency
- Call summary sentTo your phone
Call summary
- Caller
- Jordan Lee
- Reason for call
- Water heater leaking near tank
- Urgency
- High: active leak
- Callback number
- (555) 014-8821
- Outcome
- Lead captured, callback requested today
100% done-for-you setup
A dedicated digital customer service rep built for your business. Ready in 48 hours, free for your first month.
No software to learn, no scripts to write. We handle the entire build so you can stay on the job.
- 01
2 minutes
Tell us about your business
Your business name, trade and contact details. That's all we need to start.
- 02
48 hours
We build and test it
We set up your number, train it on your trade and test-call it until it sounds right.
- 03
First month free
Forward your calls
Send missed and after-hours calls to Heron and keep every customer it captures.
Hear it before we build yours.
Call a live demo and hear how Heron represents a real business. Then we'll build one just like it for you.
Auto Service Scheduling
Live demo
Service appointments, vehicle issues and callbacks while the bay is busy.
(213) 410-5376
Try saying: “Can you book me a service appointment?”
Junk Removal
Live demo
Haul-away requests, volume quotes and pickup scheduling while the crew is on a job.
(437) 467-1003
Try saying: “Can you give me a quote to haul away a sofa and some boxes?”
Trusted by service businesses across North America
- Smart Blind ShopWindow Coverings
- Newton Auto CareAuto Service
- Summit Plumbing Co.Plumbing
- TrueNorth HVACHeating & Cooling
- Ridgeline RoofingRoofing
- Bayview MoversMoving
Built for the trades that live on the phone.
A missed call shouldn't become someone else's customer
One saved repair, install or emergency job can be worth more than months of Heron. The real cost is the call nobody answers.
Without Heron
A customer calls your business
Ready to book, ready to pay.
You're on a job
The phone rings out or goes to voicemail.
They hang up
And call the next company on the list.
Result
Lost revenue & a customer for the competition
With Heron
A customer calls your business
Ready to book, ready to pay.
Heron answers immediately
Even when you're on a job or it's after hours.
The lead is captured
Heron understands the need and arranges the next step.
Result
The job is yours. Summary in your inbox
You keep running the business. Heron handles the phone.
Heron works alongside the phone setup you already have. Forward your missed and after-hours calls. Nothing else changes.
- 01
Customer calls
- 02
Heron answers
- 03
Understands what they need
- 04
Answers basic questions
- 05
Captures their information
- 06
You receive a call summary
- 07
You follow up
Example call
“My water heater is leaking and I need someone to call me back.”
“I can help with that. Is the leak active, and what's the best number to reach you?”
“Yes, it's still dripping. You can reach me at (555) 014-8821.”
“Got it, Jordan. I've flagged this as urgent and the team will call you back today.”
Every call arrives already organised.
- Caller
- Jordan Lee
- Reason for call
- Water heater leaking near tank
- Urgency
- High: active leak
- Callback number
- (555) 014-8821
- Outcome
- Lead captured, callback requested today
We'll build your digital CSR, 100% on us.
We build, customize and test a dedicated digital customer service rep for your business within 48 hours. Then you use it free for your first month. No software to learn, no setup on your end.
- Dedicated phone numberIts own line for your business
- Trained on your tradeYour services, hours and service area
- Ready in 48 hoursBuilt and test-called before you go live
- Call summaries after every callCaller, need, urgency and callback number
- Free for your first monthNo contract, no setup fee
- Every lead is yoursKeep every customer it captures
Questions before you test it
- Does Heron replace my existing phone number?
- No. You keep your number and simply forward missed or after-hours calls to your Heron AI CSR.
- Does it know about my business?
- We configure it around your services, hours, FAQs and the way you want callers handled before it takes a single call.
- What happens when it doesn't know something?
- It takes the caller's information and arranges a human follow-up rather than inventing an answer.
- How quickly can I get one?
- Within 48 hours of your request we have your evaluation AI CSR ready.
- What's included in the free evaluation?
- A dedicated AI CSR and phone number, plus up to 10 real calls at no cost.
- What happens after 10 calls?
- You can activate the $150/month plan. Your first month is free when you activate with a card; billing starts the following month unless you cancel.
- Can Heron handle multiple locations?
- Yes. Our Revenue Recovery plan supports multiple locations and phone numbers, a custom knowledge base, CRM and booking integrations, advanced analytics, and outbound campaigns like instant speed-to-lead callbacks.
- Can it connect to my calendar or CRM?
- Integrations can be added as the relationship grows. They are not required for the evaluation.
Your next customer is going to call someone. Make sure someone answers.
Call the Auto Service Scheduling demo at (213) 410-5376 and hear it yourself.